Support

Administration and Operation Running into a challenge or getting an error you can’t quite figure out after successfully deploying Tyk? Get assistance here. Installation and Deployment Experiencing difficulties setting up or starting up a Tyk service or dependency? Ask your questions here!

Topic	Replies	Views	Activity
About the Support category Support	1	2847	February 4, 2022
Memory Leak issue while upgrading TYK from version 4.3.4 to 5.8.5 Support	5	102	April 30, 2026
Cannot get Golang Auth Plugin to execute in OAS template Support middleware , gateway	1	234	April 23, 2026
Propagating gateway OTel trace context to gRPC plugins (looking for PR review) Support observability , plugin , gateway , grpc-plugin	0	118	April 7, 2026
OEL Question - temporary question Support	1	233	March 24, 2026
Need information on tyk gateway version Support gateway	1	282	March 17, 2026
JavaScript middleware: "responsePlugins" Couldn't dispatch request, driver 'otto' isn't available Support plugin , gateway , middleware	3	341	February 26, 2026
[Help] Tyk Portal Provider Sync Failure - 401 Unauthorized despite matching Credentials(Self-Hosted Docker) Support dashboard , developer-portal	0	230	February 26, 2026
Tyk Opensource Gateway v5.5.0 not able to start properly Support	6	468	February 21, 2026
Tyk Gateway Could not load Go-plugin Support	1	342	February 21, 2026
Adding Custom Information to Metadata in Tyk Support middleware , configuration , plugin	3	970	February 12, 2026
Http request header capture (opentelemetry) Support gateway , configuration	3	392	February 5, 2026
One shared or multiple, per API? Administration and Operation gateway	1	315	January 28, 2026
API Activity retention time Administration and Operation dashboard , pump , gateway , configuration	1	449	January 13, 2026
Verifying timeout settings Support configuration	1	397	January 13, 2026
Restricting Lua Script Usage Support redis , gateway	1	355	January 13, 2026
How to disclose potential security vulnerabilities Support security	1	331	January 8, 2026
Connecting to Redis fails Installation and Deployment cache	1	595	January 7, 2026
How to reload certificates automatically Administration and Operation certificate	1	366	January 6, 2026
Unable to see request headers with period "." in Tyk Gateway Support gateway , configuration , plugin , middleware	1	392	December 29, 2025
Tyk https to https Flow help Support gateway	1	334	December 15, 2025
Restricting Lua Script Usage for Redis User Support gateway , redis	0	418	December 3, 2025
Problem with backstage-plugin-tyk plugin Installation and Deployment	0	389	November 28, 2025
Revoke Keycloak JWT token Support	5	756	November 24, 2025
Conditional request body transformation Support	1	547	October 23, 2025
Failure while contacting the jwk endpoint Support	1	863	October 6, 2025
Tyk as gRPC passthrough Installation and Deployment grpc-api	1	642	October 6, 2025
Custom Auth Plugin - Panic KeyHash cache not found Support	2	517	October 3, 2025
Strip_listen_path cannot be disabled Support dashboard	3	572	September 26, 2025
Tyk Analytics - RawRequest does not include actual request body for certain Response Code Administration and Operation	1	576	September 22, 2025