Support

Administration and Operation Running into a challenge or getting an error you can’t quite figure out after successfully deploying Tyk? Get assistance here. Installation and Deployment Experiencing difficulties setting up or starting up a Tyk service or dependency? Ask your questions here!

Topic	Replies	Views	Activity
About the Support category Support	1	3235	February 4, 2022
OAS JWT authentication not creating session Administration and Operation	4	65	October 14, 2026
Streaming large data set to an endpoint Support oas , gateway , configuration	1	403	October 12, 2026
Tyk OAS URL rewrite trigger - JWT claim context variables empty for non-string/nested claims? Support	0	239	September 8, 2026
mTLS and browser certificate prompt with mixed mTLS / keyless APIs on a single Gateway Administration and Operation mtls , certificate , gateway	0	436	August 3, 2026
Support mTLS authentication based on Intermediate CA certificates while preserving per-client certificate controls Administration and Operation mtls , rate-limit , certificate , gateway	2	611	August 3, 2026
Memory Leak issue while upgrading TYK from version 4.3.4 to 5.8.5 Support	11	1005	June 1, 2026
Cannot get Golang Auth Plugin to execute in OAS template Support middleware , gateway	1	824	April 23, 2026
Seeking Recommendations: Production-Ready Redis Alternative for Tyk Gateway on GKE (Post-Bitnami Deprecation) Support gateway , redis	1	608	May 15, 2026
Propagating gateway OTel trace context to gRPC plugins (looking for PR review) Support observability , plugin , gateway , grpc-plugin	0	661	April 7, 2026
OEL Question - temporary question Support	1	802	March 24, 2026
Need information on tyk gateway version Support gateway	1	950	March 17, 2026
JavaScript middleware: "responsePlugins" Couldn't dispatch request, driver 'otto' isn't available Support plugin , gateway , middleware	3	885	February 26, 2026
[Help] Tyk Portal Provider Sync Failure - 401 Unauthorized despite matching Credentials(Self-Hosted Docker) Support dashboard , developer-portal	0	795	February 26, 2026
Tyk Opensource Gateway v5.5.0 not able to start properly Support	6	1327	February 21, 2026
Tyk Gateway Could not load Go-plugin Support	1	919	February 21, 2026
Adding Custom Information to Metadata in Tyk Support middleware , configuration , plugin	3	1474	February 12, 2026
Http request header capture (opentelemetry) Support gateway , configuration	3	962	February 5, 2026
One shared or multiple, per API? Administration and Operation gateway	1	795	January 28, 2026
API Activity retention time Administration and Operation dashboard , pump , gateway , configuration	1	1149	January 13, 2026
Verifying timeout settings Support configuration	1	975	January 13, 2026
Restricting Lua Script Usage Support redis , gateway	1	926	January 13, 2026
How to disclose potential security vulnerabilities Support security	1	868	January 8, 2026
Connecting to Redis fails Installation and Deployment cache	1	1046	January 7, 2026
How to reload certificates automatically Administration and Operation certificate	1	861	January 6, 2026
Unable to see request headers with period "." in Tyk Gateway Support gateway , configuration , plugin , middleware	1	810	December 29, 2025
Tyk https to https Flow help Support gateway	1	701	December 15, 2025
Restricting Lua Script Usage for Redis User Support gateway , redis	0	764	December 3, 2025
Problem with backstage-plugin-tyk plugin Installation and Deployment	0	750	November 28, 2025
Revoke Keycloak JWT token Support	5	1284	November 24, 2025