Support

Administration and Operation Running into a challenge or getting an error you can’t quite figure out after successfully deploying Tyk? Get assistance here. Installation and Deployment Experiencing difficulties setting up or starting up a Tyk service or dependency? Ask your questions here!

Topic	Replies	Views	Activity
About the Support category Support	1	2810	February 4, 2022
Propagating gateway OTel trace context to gRPC plugins (looking for PR review) Support observability , plugin , gateway , grpc-plugin	0	34	April 7, 2026
OEL Question - temporary question Support	1	177	March 24, 2026
Cannot get Golang Auth Plugin to execute in OAS template Support middleware , gateway	0	166	March 23, 2026
Need information on tyk gateway version Support gateway	1	219	March 17, 2026
JavaScript middleware: "responsePlugins" Couldn't dispatch request, driver 'otto' isn't available Support plugin , gateway , middleware	3	287	February 26, 2026
[Help] Tyk Portal Provider Sync Failure - 401 Unauthorized despite matching Credentials(Self-Hosted Docker) Support dashboard , developer-portal	0	182	February 26, 2026
Tyk Opensource Gateway v5.5.0 not able to start properly Support	6	347	February 21, 2026
Tyk Gateway Could not load Go-plugin Support	1	270	February 21, 2026
Adding Custom Information to Metadata in Tyk Support middleware , configuration , plugin	3	924	February 12, 2026
Http request header capture (opentelemetry) Support gateway , configuration	3	328	February 5, 2026
One shared or multiple, per API? Administration and Operation gateway	1	270	January 28, 2026
API Activity retention time Administration and Operation dashboard , pump , gateway , configuration	1	400	January 13, 2026
Verifying timeout settings Support configuration	1	350	January 13, 2026
Restricting Lua Script Usage Support redis , gateway	1	308	January 13, 2026
How to disclose potential security vulnerabilities Support security	1	290	January 8, 2026
Connecting to Redis fails Installation and Deployment cache	1	540	January 7, 2026
How to reload certificates automatically Administration and Operation certificate	1	315	January 6, 2026
Unable to see request headers with period "." in Tyk Gateway Support gateway , configuration , plugin , middleware	1	364	December 29, 2025
Tyk https to https Flow help Support gateway	1	307	December 15, 2025
Restricting Lua Script Usage for Redis User Support gateway , redis	0	378	December 3, 2025
Problem with backstage-plugin-tyk plugin Installation and Deployment	0	355	November 28, 2025
Revoke Keycloak JWT token Support	5	658	November 24, 2025
Conditional request body transformation Support	1	514	October 23, 2025
Failure while contacting the jwk endpoint Support	1	817	October 6, 2025
Tyk as gRPC passthrough Installation and Deployment grpc-api	1	611	October 6, 2025
Custom Auth Plugin - Panic KeyHash cache not found Support	2	493	October 3, 2025
Strip_listen_path cannot be disabled Support dashboard	3	538	September 26, 2025
Tyk Analytics - RawRequest does not include actual request body for certain Response Code Administration and Operation	1	546	September 22, 2025
OpenTelemetry header propagation to Tyk Pump Administration and Operation analytics , gateway , observability , pump	12	3340	September 1, 2025