Support

Administration and Operation Running into a challenge or getting an error you can’t quite figure out after successfully deploying Tyk? Get assistance here. Installation and Deployment Experiencing difficulties setting up or starting up a Tyk service or dependency? Ask your questions here!

Topic	Replies	Views	Activity
About the Support category Support	1	2953	February 4, 2022
Memory Leak issue while upgrading TYK from version 4.3.4 to 5.8.5 Support	11	339	June 1, 2026
Cannot get Golang Auth Plugin to execute in OAS template Support middleware , gateway	1	369	April 23, 2026
Seeking Recommendations: Production-Ready Redis Alternative for Tyk Gateway on GKE (Post-Bitnami Deprecation) Support gateway , redis	1	153	May 15, 2026
Propagating gateway OTel trace context to gRPC plugins (looking for PR review) Support observability , plugin , gateway , grpc-plugin	0	239	April 7, 2026
OEL Question - temporary question Support	1	361	March 24, 2026
Need information on tyk gateway version Support gateway	1	435	March 17, 2026
JavaScript middleware: "responsePlugins" Couldn't dispatch request, driver 'otto' isn't available Support plugin , gateway , middleware	3	447	February 26, 2026
[Help] Tyk Portal Provider Sync Failure - 401 Unauthorized despite matching Credentials(Self-Hosted Docker) Support dashboard , developer-portal	0	342	February 26, 2026
Tyk Opensource Gateway v5.5.0 not able to start properly Support	6	644	February 21, 2026
Tyk Gateway Could not load Go-plugin Support	1	471	February 21, 2026
Adding Custom Information to Metadata in Tyk Support middleware , configuration , plugin	3	1062	February 12, 2026
Http request header capture (opentelemetry) Support gateway , configuration	3	515	February 5, 2026
One shared or multiple, per API? Administration and Operation gateway	1	412	January 28, 2026
API Activity retention time Administration and Operation dashboard , pump , gateway , configuration	1	601	January 13, 2026
Verifying timeout settings Support configuration	1	514	January 13, 2026
Restricting Lua Script Usage Support redis , gateway	1	467	January 13, 2026
How to disclose potential security vulnerabilities Support security	1	439	January 8, 2026
Connecting to Redis fails Installation and Deployment cache	1	689	January 7, 2026
How to reload certificates automatically Administration and Operation certificate	1	462	January 6, 2026
Unable to see request headers with period "." in Tyk Gateway Support gateway , configuration , plugin , middleware	1	472	December 29, 2025
Tyk https to https Flow help Support gateway	1	397	December 15, 2025
Restricting Lua Script Usage for Redis User Support gateway , redis	0	483	December 3, 2025
Problem with backstage-plugin-tyk plugin Installation and Deployment	0	469	November 28, 2025
Revoke Keycloak JWT token Support	5	940	November 24, 2025
Conditional request body transformation Support	1	623	October 23, 2025
Failure while contacting the jwk endpoint Support	1	963	October 6, 2025
Tyk as gRPC passthrough Installation and Deployment grpc-api	1	715	October 6, 2025
Custom Auth Plugin - Panic KeyHash cache not found Support	2	576	October 3, 2025
Strip_listen_path cannot be disabled Support dashboard	3	659	September 26, 2025