Support

Administration and Operation Running into a challenge or getting an error you can’t quite figure out after successfully deploying Tyk? Get assistance here. Installation and Deployment Experiencing difficulties setting up or starting up a Tyk service or dependency? Ask your questions here!

Topic	Replies	Views	Activity
About the Support category Support	1	2996	February 4, 2022
Support mTLS authentication based on Intermediate CA certificates while preserving per-client certificate controls Administration and Operation mtls , rate-limit , certificate , gateway	0	78	June 26, 2026
Memory Leak issue while upgrading TYK from version 4.3.4 to 5.8.5 Support	11	432	June 1, 2026
Cannot get Golang Auth Plugin to execute in OAS template Support middleware , gateway	1	438	April 23, 2026
Seeking Recommendations: Production-Ready Redis Alternative for Tyk Gateway on GKE (Post-Bitnami Deprecation) Support gateway , redis	1	221	May 15, 2026
Propagating gateway OTel trace context to gRPC plugins (looking for PR review) Support observability , plugin , gateway , grpc-plugin	0	294	April 7, 2026
OEL Question - temporary question Support	1	431	March 24, 2026
Need information on tyk gateway version Support gateway	1	520	March 17, 2026
JavaScript middleware: "responsePlugins" Couldn't dispatch request, driver 'otto' isn't available Support plugin , gateway , middleware	3	514	February 26, 2026
[Help] Tyk Portal Provider Sync Failure - 401 Unauthorized despite matching Credentials(Self-Hosted Docker) Support dashboard , developer-portal	0	411	February 26, 2026
Tyk Opensource Gateway v5.5.0 not able to start properly Support	6	748	February 21, 2026
Tyk Gateway Could not load Go-plugin Support	1	536	February 21, 2026
Adding Custom Information to Metadata in Tyk Support middleware , configuration , plugin	3	1126	February 12, 2026
Http request header capture (opentelemetry) Support gateway , configuration	3	589	February 5, 2026
One shared or multiple, per API? Administration and Operation gateway	1	471	January 28, 2026
API Activity retention time Administration and Operation dashboard , pump , gateway , configuration	1	689	January 13, 2026
Verifying timeout settings Support configuration	1	601	January 13, 2026
Restricting Lua Script Usage Support redis , gateway	1	525	January 13, 2026
How to disclose potential security vulnerabilities Support security	1	499	January 8, 2026
Connecting to Redis fails Installation and Deployment cache	1	744	January 7, 2026
How to reload certificates automatically Administration and Operation certificate	1	539	January 6, 2026
Unable to see request headers with period "." in Tyk Gateway Support gateway , configuration , plugin , middleware	1	527	December 29, 2025
Tyk https to https Flow help Support gateway	1	450	December 15, 2025
Restricting Lua Script Usage for Redis User Support gateway , redis	0	521	December 3, 2025
Problem with backstage-plugin-tyk plugin Installation and Deployment	0	515	November 28, 2025
Revoke Keycloak JWT token Support	5	1010	November 24, 2025
Conditional request body transformation Support	1	666	October 23, 2025
Failure while contacting the jwk endpoint Support	1	1046	October 6, 2025
Tyk as gRPC passthrough Installation and Deployment grpc-api	1	763	October 6, 2025
Custom Auth Plugin - Panic KeyHash cache not found Support	2	612	October 3, 2025