Request failed with status 403, Access to this API has been disallowed

@Himanshu_Bisht

There are a couple of errors in the logs shared, but I’ll just focus on 2.

403 errors “Access to this API has been disallowed” could be any of the possible issues:

  • Check if the key has access to the right API version
  • Check if the key has access to the right API definition
  • Check if the authentication key used is still valid
  • Check if the certificate used for authentication is present
  • Check if the authentication key is created and present in the database. You can use Gateway Keys APIs for confirmation
  • Check if API definition is using JWT auth and if auth header key and or value is empty or missing

Considering you mentioned you got this on high load, I would ask you to review our proxy error:context cancelled docs. I don’t see the errors shared in our docs but maybe sharing the debug logs could shed more light.