Not able to see any data in Log Browser in TYK Dasboard

Hi am not able to see any record in TYK Dashboard Log Browser.

I followed this link but it seems to not work

https://tyk.io/docs/troubleshooting/tyk-dashboard/dashboard-not-showing-analytics-data/

Hi,

If you’ve checked everything on that page, are you seeing any returned data from the command at the bottom? Namely if you run

db.getCollection('tyk_analytics_aggregates').find({timestamp: {$gte: new ISODate("2016-09-26T23:59:00Z")}})

in your mongodb changing the date to just before you know APIs were used, is anything returned?

If there is nothing, are you getting any errors in your tyk pump logs which could indicate a connection issue?