Facing errorsPort 8080 not working, showing time out

Support
1

Hello,

Port 8080 not working, showing time out

7dc9c23183b491cd89971d9fff7c5fa9f01a756c.png762×609

2

Is the gateway running? Do you have any logs? That would be more useful than a screenshot…

3

Dear Martin
The gateway is running and please find below logs

ayme.com (squid/3.1.23)

\n\n\n\n"
time=“Aug 29 20:45:29” level=error msg=“Failed to register node, retrying in 5s”
time=“Aug 29 20:45:29” level=error msg=" → Response was: \n\n<meta http-equiv="Content-Type" content="text/html; charset=utf-8">\nERROR: The requested URL could not be retrieved\n<style type="text/css">\n\n<div id="titles">\n

ERROR

\n

The requested URL could not be retrieved

\n\n
\n\n<div id="content">\n

The following error was encountered while trying to retrieve the URL: <a href="http://api.airpay.co.in:3000/register/node\“>http://api.airpay.co.in:3000/register/node

\n\n<blockquote id="error">\n

Access Denied.

\n\n\n

Access control configuration prevents your request from being allowed at this time. Please contact your service provider if you feel this is incorrect.

\n\n

Your cache administrator is <a href="mailto:root?subject=CacheErrorInfo%20-%20ERR_ACCESS_DENIED&body=CacheHost%3A%20monitor.airpayme.com%0D%0AErrPage%3A%20ERR_ACCESS_DENIED%0D%0AErr%3A%20%5Bnone%5D%0D%0ATimeStamp%3A%20Tue,%2029%20Aug%202017%2015%3A15%3A17%20GMT%0D%0A%0D%0AClientIP%3A%2010.1.0.21%0D%0A%0D%0AHTTP%20Request%3A%0D%0AGET%20%2Fregister%2Fnode%20HTTP%2F1.1%0AHost%3A%20api.airpay.co.in%3A3000%0D%0AUser-Agent%3A%20Go-http-client%2F1.1%0D%0AAuthorization%3A%20352d20ee67be67f6340b4c0605b044b7%0D%0AX-Tyk-Hostname%3A%20api.airpay.co.in%0D%0AAccept-Encoding%3A%20gzip%0D%0A%0D%0A%0D%0A">root.

\n
\n\n\n
\n<div id="footer">\n

Generated Tue, 29 Aug 2017 15:15:17 GMT by monitor.airpayme.com (squid/3.1.23)

\n\n\n\n”
time=“Aug 29 20:45:29” level=error msg=“Failed to register node, retrying in 5s”
time=“Aug 29 20:45:29” level=error msg=" → Response was: \n\n<meta http-equiv="Content-Type" content="text/html; charset=utf-8">\nERROR: The requested URL could not be retrieved\n<style type="text/css">\n\n<div id="titles">\n

ERROR

\n

The requested URL could not be retrieved

\n\n
\n\n<div id="content">\n

The following error was encountered while trying to retrieve the URL: <a href="http://api.airpay.co.in:3000/register/node\“>http://api.airpay.co.in:3000/register/node

\n\n<blockquote id="error">\n

Access Denied.

\n\n\n

Access control configuration prevents your request from being allowed at this time. Please contact your service provider if you feel this is incorrect.

\n\n

Your cache administrator is <a href="mailto:root?subject=CacheErrorInfo%20-%20ERR_ACCESS_DENIED&body=CacheHost%3A%20monitor.airpayme.com%0D%0AErrPage%3A%20ERR_ACCESS_DENIED%0D%0AErr%3A%20%5Bnone%5D%0D%0ATimeStamp%3A%20Tue,%2029%20Aug%202017%2015%3A15%3A18%20GMT%0D%0A%0D%0AClientIP%3A%2010.1.0.21%0D%0A%0D%0AHTTP%20Request%3A%0D%0AGET%20%2Fregister%2Fnode%20HTTP%2F1.1%0AHost%3A%20api.airpay.co.in%3A3000%0D%0AUser-Agent%3A%20Go-http-client%2F1.1%0D%0AAuthorization%3A%20352d20ee67be67f6340b4c0605b044b7%0D%0AX-Tyk-Hostname%3A%20api.airpay.co.in%0D%0AAccept-Encoding%3A%20gzip%0D%0A%0D%0A%0D%0A">root.

\n
\n\n\n
\n<div id="footer">\n

Generated Tue, 29 Aug 2017 15:15:18 GMT by monitor.airpayme.com (squid/3.1.23)

\n\n\n\n”
panic: html/template: pattern matches no files: `/etc/tyk/templates/error*

4

Dear team,

Port 8080 not listen on tyk

5

So basically the gateway is trying to bootstrap against the dashboard, but the shared secrets do not match.

There are two node_serets, one in tyk.comf and the other in tyk_analytics.conf, i’d suggest to align these.

Btw in future you can use three back-ticks at the start and end of a code block to make it easier tomreadh and fix the formatting - the editor also has an option for marking a block of text as code so it gets formatted properly

6

Dear Martin ,

Please find below tyk.conf

{
“listen_port”: 8080,
“node_secret”: “352d20ee67be67f6340b4c0605b044b7”,
“secret”: “352d20ee67be67f6340b4c0605b044b7”,
“template_path”: “/opt/tyk-gateway/templates”,
“tyk_js_path”: “/opt/tyk-gateway/js/tyk.js”,
“use_db_app_configs”: true,
“db_app_conf_options”: {
“connection_string”: “http://api.airpay.co.in:3000”,
“node_is_segmented”: false,
“tags”: [“test2”]
},
“disable_dashboard_zeroconf”: false,
“app_path”: “/opt/tyk-gateway/apps”,
“middleware_path”: “/opt/tyk-gateway/middleware”,
“storage”: {
“type”: “redis”,
“host”: “localhost”,
“port”: 6379,
“username”: “”,
“password”: “”,
“database”: 0,
“optimisation_max_idle”: 2000,
“optimisation_max_active”: 4000
},
“enable_analytics”: true,
“analytics_config”: {
“type”: “mongo”,
“pool_size”: 100,
“csv_dir”: “/tmp”,
“mongo_url”: “”,
“mongo_db_name”: “”,
“mongo_collection”: “”,
“purge_delay”: 100,
“ignored_ips”: [],
“enable_detailed_recording”: true,
“enable_geo_ip”: false,
“geo_ip_db_path”: “”,
“normalise_urls”: {
“enabled”: true,
“normalise_uuids”: true,
“normalise_numbers”: true,
“custom_patterns”: []
}
},
“health_check”: {
“enable_health_checks”: false,
“health_check_value_timeouts”: 60
},
“optimisations_use_async_session_write”: true,
“allow_master_keys”: false,
“policies”: {
“policy_source”: “service”,
“policy_connection_string”: “http://api.airpay.co.in:3000”,
“policy_record_name”: “tyk_policies”,
“allow_explicit_policy_id”: true
},
“hash_keys”: true,
“suppress_redis_signal_reload”: false,
“use_redis_log”: true,
“close_connections”: true,
“enable_non_transactional_rate_limiter”: true,
“enable_sentinel_rate_limiter”: false,
“experimental_process_org_off_thread”: true,
“local_session_cache”: {
“disable_cached_session_state”: false
},
“http_server_options”: {
“enable_websockets”: true
},
“uptime_tests”: {
“disable”: false,
“config”: {
“enable_uptime_analytics”: true,
“failure_trigger_sample_size”: 2,
“time_wait”: 10,
“checker_pool_size”: 50
}
},
“hostname”: “”,
“enable_custom_domains”: true,
“enable_jsvm”: true,
“oauth_redirect_uri_separator”: “;”,
“coprocess_options”: {
“enable_coprocess”: false,
“coprocess_grpc_server”: “”
},
“pid_file_location”: “./tyk-gateway.pid”,
“allow_insecure_configs”: true,
“public_key_path”: “”,
“close_idle_connections”: false,
“allow_remote_config”: false,
“enable_bundle_downloader”: true,
“bundle_base_url”: “”,
“global_session_lifetime”: 100,
“force_global_session_lifetime”: false,
“max_idle_connections_per_host”: 100
}

7

I am having the same problem. The node does not show up as active in the dashboard.

What could be wrong?

8

Hi,

the appropriate documentation section is here.
More specifically look at the tyk_api_config.

Thanks,
Kos @ Tyk Support Team