I am running the Tyk Gateway and Dashboard on premise.
I am using the body transform to change a XML reply to JSON. I struggled for some time only to find that the problem is with the character Ö and Ä. When I test these in the XML message the JSON on the other side is left blank.
Here is the example from the documentation with 2 Finnish city names instead when testing it on the Dashboard:
Have you tried using the tester in the dashboard? Yu can pre-test your template without needing to save and reload - you should also then see error output in the dashboard logs if there was a problem.
That is how I found it. I pasted the example input and template from the documentation into the Dashboard Endpoint Designer. Changed the two city names to Finnish cities and with Ä and Ö in it and the the result is empty.
Could you please reply there with more bits of information? Especially interested in what Tyk versions (gateway and/or dashboard) you’re running and what the API definition looks like.