Tyk-dashboard not connecting properly on Kubernetes

Thomas_Tiercelin · January 4, 2018, 2:32pm

Hi Community,

in short : the dashboard is not accessible at the external IP used by the service though everything seems to be well configured.

any idea on how to solve this problem ?

thanks by advance

James · January 4, 2018, 2:55pm

Hi Thomas

We’ll take a look at this for you now and get back with questions / suggestions asap.

Thanks

James

Martin · January 4, 2018, 9:51pm

It might take be worth changing the value of REDIGOCLUSTER_SHARDCOUNT to 256

Sometimes in certain docker environments the redis cluster map hashing locks - it’s a very odd and we’re still trying to find root cause.

Thomas_Tiercelin · January 5, 2018, 9:46am

Hi Martin,

thanks for the advice, I deleted all in tyk namespace, changed the yaml configs and recreate all but the dashboard is still unreachable.

Martin · January 5, 2018, 6:54pm

could our provide a log dunpnof both the dashboard and the gateway?

It might help is figure things out.

yahu577 · January 11, 2018, 1:55am

I’m facing the same issue. I tried also to set REDIGOCLUSTER_SHARDCOUNT to 256 but doesn’t help. Anyone know how to troubleshoot it?

alvarosIGZ · January 11, 2018, 2:38pm

I am facing the same problem. It used to work a month ago but now that I’ve restarted the pod is not working anymore… any advice?

alvarosIGZ · January 12, 2018, 8:56am

Finally, I’ve managed to solve it.
The reason is tyk-dashboard container not connecting to mongo container because its bind ip is localhost by default.
You’ve to edit command instruction in tyk-kubernetes/mongo.yaml at master · TykTechnologies/tyk-kubernetes · GitHub for

command: [“mongod”, “–smallfiles”, “–bind_ip”, “0.0.0.0”]

It will be able to communicate now.