Could not count log records

Hi, We have peformances issues while using the Dashboard LogBrowser, most of the time now, the logBrowser remains empty and we can find in dashboard messages tese kind of error :

level=error msg="Could not count log records: error reconnecting to mongo: no reachable servers after error: read tcp> i/o timeout

the analytics collection is 60 millions records.

Any idea
Thank you

Hello @Samuel_Sanchez and welcome to the community :partying_face:

We understand that a similar commercial ticket was raised. So we will address this concern there and update the thread here when matters have been concluded.