Unable to send API key approval email using SendGrid

I am unable to send API key approval email using the SendGrid email delivery service.

First, I configured the Tyk On-Premises Dashboard to use SendGrid by following these instructions:

https://tyk.io/docs/configure/outbound-email-configuration/

Then I enabled API key approval email in my Portal Managment settings.

Despite following these instructions, I am unable to get Tyk On-Premises to send an API key approval email.

I verified that SendGrid is working by writing a small program that sends an email using the exact same ClientKey that is specified in the tyk_analytics.conf file.

Are there any other things that I should try? Is there a way that I can debug this issue?

Hi, can you share your Tyk Dashboard log? See here. It could help us to debug this issue.

If you prefer you can also send it as a private message.

Best.