Detailed Request Logging, Not Working

Hi dmtroll,

I think I’m going to need further details in order to investigate this issue. Is the error that you’ve posted still the only output that you receive from your logs or have you received any subsequent errors since then? If not, could you please confirm that the services for the Gateway, the Dashboard and the Pump are running on your server? Can you also please confirm as to whether Redis and MongoDB are running and that your Dashboard has been configured with the correct host name (details regarding the installation process can be found here).

Kind regards,
Jess @ Tyk